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School-level feature — managed within your school portal at yourschool.deandesk.com.

Video walkthrough

This walkthrough uses the real DeanDesk interface with the fictional Northstar Academy demo school and a calm, AI-generated English voice. Payments and outside services are not connected in the demo.
The Chat tab is your course’s real-time group conversation. Use it for quick questions, reminders, and back-and-forth with the class. Messages appear instantly for everyone who has the chat open. Open your course and choose Chat in the course menu.
Chat and Discussions are different tabs. Chat is one running conversation for the class. Discussions are separate threaded prompts that can be graded.

Who’s in the chat

Every course has one built-in chat, named after the course (for example, Northstar Science Lab General Chat). It is private to the course:
  • Course teachers and assistants are added automatically.
  • Students are added automatically when they enroll.
You don’t need to create or manage the chat yourself. The same conversation also appears under Chat in the main school sidebar, alongside any other chats you belong to.

Read and send messages

The header shows the chat’s name and a Live label when you’re connected. If it shows Offline, new messages won’t appear until the connection returns; refresh the page if it doesn’t reconnect. Messages from others appear on the left with their name and the time. Your own messages appear on the right, labeled You.
1

Write a message

Type in the message box at the bottom. Press Shift + Enter for a new line.
2

Attach files (optional)

Click the paper clip (Attach files) to add up to five files: images (JPEG, PNG, WebP), videos (MP4, MOV, WebM), PDFs, or Word documents.
3

Send it

Press Enter or click the send button.
Links in messages are clickable.

Notifications

When you send a message, the other chat members get an in-app notification, and a push notification on a signed-in mobile device with notifications turned on. Chat messages are not emailed. For something every student must see, post an announcement instead, which also sends email.

Students’ view

Students see the same chat and can send messages and attach files in the same way. There are no teacher-only controls inside the course chat window.

Managing chats

Messages can’t be edited or deleted from the course chat window. School admins manage chat topics and members under Admin Dashboard → Website & Comms → Chat Manager. See Chat & discussions. To hide the tab, click Edit Course and turn off Chat under Course sidebar.