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Documentation Index

Fetch the complete documentation index at: https://docs.deandesk.com/llms.txt

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School-level feature — managed within your school portal at yourschool.deandesk.com.
DeanDesk financial reporting is powered by Stripe. You access revenue analytics and payment activity directly through the Stripe Dashboard, and view outstanding student balances from within DeanDesk itself.

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Outstanding balances

The Outstanding Balances report shows you which students have unpaid amounts, how much they owe, and their payment history.
1

Open Reports

Go to Admin Dashboard → Reports and select Financial.
2

Open Outstanding Balances

Click Outstanding Balances.
3

Review the report

The report displays:
  • Each student with an open balance
  • The total amount owed per student
  • Their payment history (dates, amounts, methods)
4

Filter and export

Filter by student name, enrollment date, or balance amount. Export the report as PDF, Excel, or CSV.
Run the Outstanding Balances report at the start of each month to identify students who need a follow-up. Use Direct Messaging to contact them privately about their balance.

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Stripe analytics

Detailed revenue analytics — including payment trends, failed payments, and refund history — are available in the Stripe Dashboard.

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Access the Stripe Dashboard from DeanDesk

1

Go to Stripe Configuration

In your Admin Dashboard, navigate to Stripe Configuration.
2

Open the Stripe Dashboard

Click the Stripe Dashboard link in the top right of the Stripe Configuration page. This opens your Stripe account in a new tab.

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What you can see in Stripe

ReportWhat it shows
Total revenueGross revenue collected across all payment types
Payment trendsRevenue over time by day, week, or month
Failed paymentsPayments that were declined or failed to process
Refund historyAll refunds issued, with amounts and dates
Stripe analytics reflect real-time payment activity. Data in DeanDesk (such as enrollment counts) may not update instantly after a payment — allow a few minutes for sync.

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Exporting financial data

You can export data from both DeanDesk and Stripe:
  • From DeanDesk (Outstanding Balances): Export as PDF, Excel, or CSV from the report view.
  • From Stripe: Use the Export option in any Stripe report to download a CSV. Stripe also supports scheduled email exports for monthly summaries.

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Reconciliation

To reconcile your Stripe payouts against your DeanDesk invoice records:
  1. In Stripe, go to Payouts to see each deposit sent to your bank account, along with the payments it includes.
  2. In DeanDesk, export the Outstanding Balances report for the same period.
  3. Cross-reference payment amounts and student names between the two exports.
Stripe assigns a unique ID to every payment. Include the Stripe payment ID in your records to make future reconciliation faster.

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Understanding payout timing

Stripe deposits funds to your bank account on a rolling schedule — typically 2 business days after a successful payment for standard accounts. Your first payout may take up to 7 days while Stripe verifies your account. You can view your exact payout schedule in Stripe under Settings → Payouts.
Stripe places funds on hold during disputes. If a student initiates a chargeback, the disputed amount is deducted from your next payout until the dispute is resolved.