School-level feature — managed within your school portal at
yourschool.deandesk.com.Find a subscription
Search by customer name, email, or product, then press Enter. Search covers the connected account rather than only the current table page. Filter to Active, Trialing, Past due, Unpaid, or Canceled, or show all statuses. The table shows the customer, status, products and quantities, creation date, cancellation setting, and Avg. yearly total. The yearly total is an annualized billing estimate, not a total of payments already received. Click a row to open the subscription details. Review its current billing period, discounts, payment method, and cancellation date before making changes.Edit recurring billing
1
Open the subscription
Find the customer and click their subscription row. Canceled subscriptions remain available for review but cannot be edited.
2
Make the required changes
The editor supports:
- Products and quantities — change a recurring price, adjust quantity, or add and remove subscription items.
- Discount coupons — select available Stripe coupons or remove current selections.
- Duration — renew until canceled, cancel at the current period’s end, or cancel on a specified date.
- Billing cycle — optionally reset the billing cycle to start now.
- Payment method — use Customer default or a specific saved method for this subscription.
3
Review proration
For billing-item or cycle changes, choose the appropriate proration behavior: Prorate the difference, No proration, or Prorate and invoice now. These settings can change the customer’s next invoice or charge them now.
4
Save
Click Save changes and review the updated subscription. Check related invoices when your changes create a charge or adjustment.
Selecting a coupon here changes this subscription’s billing. Manage school checkout discount rules separately in Discounts. A subscription’s explicit payment method takes precedence over the customer’s default.