Skip to main content
School-level feature — alerts relate to your school account and its courses. Institution support and staff email notifications are separate.

​
Video walkthrough

This walkthrough uses the real DeanDesk interface with the fictional Northstar Academy demo school and a calm, AI-generated English voice. Payments and outside services are not connected in the demo.
DeanDesk can send mobile push alerts when a school activity creates a notification for you. The app must be signed in, registered for notifications, and allowed to show them by your device.

​
Who receives alerts

The audience depends on the activity. For example, a course announcement or a newly published assignment can notify the students enrolled in that course. School announcements use the audience chosen by the sender. An announcement does not automatically reach every account across an institution’s schools. Push, email, and the in-app notification feed are separate delivery channels. Whether an activity also sends email depends on that activity’s settings.

​
Enable alerts on iOS

1

Sign in to the correct school

Open DeanDesk, choose your school, and sign in. Allow notifications when prompted.
2

Check device permissions

If you previously declined permission, open iOS Settings, find DeanDesk, and allow Notifications. Choose the lock screen, banner, and sound options you prefer.
3

Open an alert

Tap an alert to open its related app section. Supported notification links also mark that notification as read.

​
Review notifications on the web

Click the bell in your school portal’s top bar and choose View All Notifications. On a phone, open the account menu and choose Notifications. Click a notification to mark it as read, or click Mark All as Read to clear every unread item. Marking an alert as read does not delete the course announcement, assignment, or other activity it refers to.

​
If notifications are missing

  • Confirm that you can sign in to the correct school and access the relevant course or activity.
  • Check that notifications are allowed for DeanDesk in your device settings.
  • Check Focus or Do Not Disturb, which can silence otherwise permitted alerts.
  • Open the app again after changing permissions so it can refresh its notification registration.
  • Compare the app with the school’s web notification feed. If the activity is absent from both, ask school staff to verify the intended audience.
There is currently no general Profile Settings → Notifications screen with per-category push toggles or daily and weekly email digest controls. Manage mobile alert permissions on your device, and use the settings offered by the particular school activity for its email behavior.