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This guide covers institution-level setup at deandesk.com. See Institutions & Schools for how these levels relate.

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Video walkthrough

This walkthrough uses the real DeanDesk interface with the fictional Northstar Academy demo school and a calm, AI-generated English voice. Payments and outside services are not connected in the demo.
Screenshots use fictional Northstar demo data. Payment and integration screens illustrate the demo setup; no live transactions or connections are shown. Open Settings → Stripe. This connected account receives institution sales, memberships, and donations. It is separate from the payment method used to pay your DeanDesk subscription.

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Account tab

If no account is connected, the Connect Stripe Account card appears. Enter the Email address and Country, then click Connect Stripe to begin onboarding. Complete the requested business and bank information in Stripe, then return to DeanDesk and refresh the account status. For a connected account, the Connected Account card shows the status of Charges, Payouts, and Onboarding. The Balance card shows Available and Pending amounts for the current mode. Outstanding items appear in an Action required alert. While onboarding is incomplete, click Complete Onboarding to resolve them. Use Update Account to change account details in Stripe, or Stripe Dashboard to open the account in Stripe. The Mode switch shows whether you are working in Test or Live. Flipping the switch changes the environment for this page, so check it before you review or create anything. Each environment has its own account and records. Completing test setup does not mean live charges are enabled.
Northstar demo: Stripe — Account

Northstar demo — Stripe — Account

Open full-size screenshot

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Products tab

Use Products to inspect the connected account’s catalog and prices. Click New Product to open the Create Product panel. Enter a Name, Description, and Type (fee, tuition, program, course, item, or donation), then click Create Product. Click a product to review it, and click Edit to change it. Finance → Products provides the dedicated catalog workspace; Finance → Donations adds campaign and contribution views.
1

Check the environment

Check the Mode switch to confirm whether you are working in Test or Live, and confirm that the account is connected.
2

Review the catalog

Open Products, find the product, and inspect active state, price amount, currency, and recurring interval where applicable.
3

Verify the collection workflow

Return to the relevant membership or finance workflow and confirm that it uses the intended product and price. Confirm actual payments in Transactions.
Northstar demo: Stripe — Products

Northstar demo — Stripe — Products

Open full-size screenshot

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School payment accounts

A school can use institution-backed payment setup or its own connected account. Inspect the school’s Finance → Stripe to determine which account it uses. Institution finance can show school payments that share the institution account; it does not merge every independent school account.