School-level feature — managed within your school portal at yourschool.deandesk.com.
Enrollment list
The enrollment list displays one row per purchase with the following columns:
| Column | What it shows |
|---|
| Order | Order reference number (e.g., ORD-12, SUB-34, PAY-56) |
| Subscriber | The student the enrollment is for — name and email |
| Payer | The person who paid — may differ from the subscriber (e.g., a parent paying for a child) |
| Status | Current status: Active, Canceled, Ending Soon, Past Due, or Paid (one-time) |
| Price | Amount charged with billing interval (e.g., “$150/month”) |
| Qty | Number of seats purchased |
| Forms | Number of checkout form submissions (clickable to view) |
| Enrolled | Date the enrollment was created |
| Next Billing | Next charge date for subscriptions (highlights if within 7 days) |
| Actions | Cancel, reactivate, or view details |
Filtering and searching
Product filter
Select a product from the dropdown at the top of the page to view only enrollments for that product. The first product is selected by default.
Search
Search across subscriber name, payer name, email, order reference, or subscription ID. The search applies to the currently loaded data.
Status filter
Filter by enrollment status:
- All Statuses — show everything
- Active — currently active subscriptions (default)
- Canceled — canceled subscriptions
- Past Due — subscriptions with a failed payment
User type filter
Filter by subscriber type:
- All Types — everyone
- Adults — adult student accounts
- Children — child accounts (where a parent is the payer)
Enrollment statuses
| Status | Meaning |
|---|
| Active | Subscription is active and billing normally |
| Ending Soon | Subscription is active but scheduled to cancel at the end of the current billing period |
| Canceled | Subscription has been canceled |
| Past Due | The most recent payment attempt failed |
| Paid | One-time purchase that has been completed |
Cancel a subscription
Find the enrollment
Use the filters and search to locate the subscription you want to cancel.
Open the actions menu
Click the three-dot menu on the enrollment row.
Select Cancel Subscription
Click Cancel Subscription. The subscription will continue through the end of the current billing period and then stop. The status changes to Ending Soon.
Reactivate a subscription
If a subscription is pending cancellation (status: Ending Soon), you can reverse the cancellation.
Find the enrollment
Locate the enrollment with the Ending Soon status.
Open the actions menu
Click the three-dot menu.
Select Reactivate Subscription
Click Reactivate Subscription. The subscription resumes normal billing and the status changes back to Active.
View enrollment details
Click View Details from the actions menu to see the full enrollment record:
- Subscriber information — name, email, type (adult or child)
- Payer information — name and email of the person who paid
- Purchase details — order reference, subscription or payment ID, type (one-time or subscription), status, price, billing interval, quantity, start date, and current billing period
- Checkout form submissions — if the product requires a checkout form, each participant’s form submission is listed with a link to view the full response
Statistics
When a product is selected, four statistics cards appear at the top of the page:
| Metric | What it shows |
|---|
| Orders | Total number of enrollments matching current filters |
| Active Subscriptions | Count of currently active subscriptions for this product |
| Seats Purchased | Total seats across all filtered enrollments |
| Stored Forms | Total checkout form submissions across all filtered enrollments |
Export to CSV
Click the Export button to download enrollment data as a CSV file. The export includes:
- Order reference, subscription ID, and payment ID
- Product name, purchase type, and status
- Subscriber and payer names, emails, and types
- Price, currency, billing interval, and dates
- Checkout form responses (one column per form question)
The export respects your current filters — only the enrollments matching your selected status and user type filters are included.
Use the CSV export for financial reconciliation, reporting to your board, or importing enrollment data into external accounting software.
