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School-level feature — managed within your school portal at yourschool.deandesk.com. Your school’s Stripe account is configured here. Your institution’s Stripe account (for receiving payouts) is configured separately from the institution dashboard.
DeanDesk uses Stripe to process all payments. Connecting your Stripe account takes about 10 minutes, after which you can create recurring billing plans, send invoices, and track payouts — all without leaving DeanDesk. From the Admin Dashboard, click Stripe Configuration.

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Test Mode vs. Live Mode

At the top of the Stripe Configuration page, you will see a Test Mode / Live Mode toggle.
Never share real credit card numbers or bank details while in Test Mode — and never use test card numbers in Live Mode. Switch to Live Mode only when your billing plans are fully configured and you are ready to charge real students.

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Connect your Stripe account

1

Click Start Onboarding

On the Stripe Configuration page, click Start Onboarding. This opens Stripe’s secure onboarding flow in a new window.
2

Create or connect a Stripe account

If you already have a Stripe account, sign in. Otherwise, create a new one. Stripe will guide you through the process.
3

Verify your identity

Stripe requires identity verification for compliance. Have your government-issued ID ready. Depending on your business type, Stripe may also ask for your Tax Identification Number (TIN) or Social Security Number (SSN).
4

Select your bank account

Enter your bank account details so Stripe knows where to deposit your payouts. You can add multiple bank accounts and change the default payout destination later from your Stripe Dashboard.
5

Complete onboarding

Follow any remaining prompts in the Stripe flow. Once finished, you will be redirected back to DeanDesk with your account connected.
Stripe may ask for additional documentation if it cannot automatically verify your identity or business. Check your email after completing onboarding — Stripe will let you know if anything else is required.

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Create recurring payment plans

Recurring payment plans let students pay tuition automatically on a schedule instead of all at once.
1

Create a Program

In the Stripe Configuration section, go to Tuition Plans and click Create Program. A Program is a container for related pricing plans (for example, Annual Tuition or Test Prep Enrollment).Give the program a name and description, then save.
2

Create a Pricing Plan

Inside your program, click Add Pricing Plan. Set:
  • Name — what students will see on their invoice (e.g., Monthly Payment Plan)
  • Amount — the charge per billing period, in your school’s currency
  • Billing interval — choose monthly, every 3 months, every 6 months, or annually
3

Save the plan

Click Save. The pricing plan is now available to assign to students when they enroll.
All plans and prices use your school’s sales currency — USD, GBP, or EUR. The currency is chosen when the school is created and cannot be changed, so there is no per-plan currency setting.
Offer multiple pricing plans under the same program to give families payment flexibility — for example, a monthly plan and a 6-month plan at a slight discount. Students can select the option that works best for them.

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Send invoices

Use Invoice Management for one-time charges, fees, or situations where a recurring plan does not fit.
1

Open Invoice Management

In the Admin Dashboard, go to Invoice Management.
2

Select students

Search for and select the student or students you want to invoice. You can invoice multiple students with the same line items at once.
3

Add line items

Click Add Line Item for each charge. Enter a description (e.g., Registration Fee) and an amount. Add as many line items as needed.
4

Issue refunds with a negative line item

To apply a refund or credit to an invoice, add a line item with a negative amount (e.g., -50.00). This reduces the total owed by that amount.
5

Send the invoice

Click Send Invoice. The student receives an email with a link to pay through their Billing History page.

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How students pay

Students access all their payment history and outstanding balances from the Billing History page in their portal. From there, they can:
  • View past invoices and payment receipts
  • Pay outstanding invoices
  • Update their payment method
Students do not need to contact you to make a payment — everything is self-serve through their portal.

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Payouts

Stripe automatically deposits collected payments to your bank account on the payout schedule set in your Stripe account (typically 2 business days for card payments). To view payout history, available balance, and transfer details, log in to your Stripe Dashboard at dashboard.stripe.com.
Encourage students and families to pay by bank account (ACH) instead of credit card. ACH payments have Stripe fees capped at $5 per transaction, which is significantly lower than the percentage-based fee on card payments for larger tuition amounts.

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Next steps

Products

Create products with pricing plans for tuition, programs, fees, and donations.

Discounts

Set up discount codes, automatic rule-based discounts, and sibling discounts.

Invoicing

Send invoices with custom line items to one or more students.

Stripe configuration

Manage your Stripe account, test/live mode, and DeanDesk subscription.