School-level feature — this guide covers
yourschool.deandesk.com. Institution staff sign in at deandesk.com/login and can use Admin Console to enter a school. See Institutions & Schools.Video walkthrough
This walkthrough uses the real DeanDesk interface with the fictional Northstar Academy demo school and a calm, AI-generated English voice. Payments and outside services are not connected in the demo.
Sign in
1
Follow your welcome instructions
If you received an invitation or account-creation email, follow its setup instructions. Some accounts receive temporary credentials; others begin through signup or admissions. Do not assume every account uses an activation link.
2
Open your school
Visit the school portal and open its login page.
3
Enter your credentials
Enter Username or Email and your password, then click Login. Use an offered external sign-in option if that is how your account was set up.
4
Complete any required onboarding
You may land on an application, assigned form, or other required step before receiving full portal access. Follow the instructions shown.
Reset a forgotten password
Choose Forgot your password? on the school’s login page. Enter your email address and follow the reset instructions sent if an account exists. Check spam and confirm that you used the correct school’s login page if the email does not arrive. Institution Identity passwords use the institution password reset flow. Contact school staff if the issue is an account lock or missing access rather than a forgotten password.Find your way around
The main dashboard can show courses, assignments, calendar items, quick actions, and family progress. Your school can hide sections, and your role or subscription may limit which ones appear.
See Your account and family portal for account sections and parent tools.
Search for a page or tool
Use Cmd+K on Mac or Ctrl+K on Windows, or the available search control, to open the command palette. Search pages, courses, assignments, materials, and permitted administrative tools. Results follow your role and access.Roles and permissions
School admins use the Admin Dashboard to manage their school’s users, academic setup, finance, and operations. The current administrative workspace groups tools in the sidebar; assigned permissions can limit what an admin sees or changes. Teachers use their assigned courses for teaching, attendance, grading, and course communication. Students see their coursework and submissions. Parents use family and child-progress tools. Applicants can sign in to complete admissions before receiving full member access. A person can have several school roles. Access to a particular tool also depends on school settings, assigned permissions, and product availability. Your own billing history is an account feature and is not limited to administrators or students.Switch accounts or workspaces
Click your avatar in the top bar to open the account menu. It shows My Profile, Log Out, and, under Your Schools, your accounts in other DeanDesk schools with their role labels. Click a school to switch to that account. On a phone, open the account menu and choose Switch Account to see the same list. If your school User has a linked institution Identity with the Super Admin or Admin Readonly role, the menu also shows Institutional Dashboard under Institution. Click it to return to the institution workspace using the Identity’s access. Switching accounts does not change their permissions. If a tool is unavailable, ask your school administrator to review your account rather than creating a duplicate login.Next steps
Your account and family
Find profile, forms, payments, and parent tools.
Admissions
Understand applications and required onboarding.
Add users
Create and invite school accounts.
Create courses
Set up teaching and learning spaces.