> ## Documentation Index
> Fetch the complete documentation index at: https://docs.deandesk.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Subscriptions

> Review and change customer subscriptions, billing items, discounts, and cancellation settings.

<Info>
  **School-level feature** — managed within your school portal at `yourschool.deandesk.com`.
</Info>

Open **Finance → Subscriptions** to manage recurring customer payments in the school's current Stripe environment. This is separate from the institution's DeanDesk platform subscription.

## Find a subscription

Search by customer name, email, or product, then press **Enter**. Search covers the connected account rather than only the current table page. Filter to **Active**, **Trialing**, **Past due**, **Unpaid**, or **Canceled**, or show all statuses.

The table shows the customer, status, products and quantities, creation date, cancellation setting, and **Avg. yearly total**. The yearly total is an annualized billing estimate, not a total of payments already received.

Click a row to open the subscription details. Review its current billing period, discounts, payment method, and cancellation date before making changes.

## Edit recurring billing

<Steps>
  <Step title="Open the subscription">
    Find the customer and click their subscription row. Canceled subscriptions remain available for review but cannot be edited.
  </Step>

  <Step title="Make the required changes">
    The editor supports:

    * **Products and quantities** — change a recurring price, adjust quantity, or add and remove subscription items.
    * **Discount coupons** — select available Stripe coupons or remove current selections.
    * **Duration** — renew until canceled, cancel at the current period's end, or cancel on a specified date.
    * **Billing cycle** — optionally reset the billing cycle to start now.
    * **Payment method** — use **Customer default** or a specific saved method for this subscription.
  </Step>

  <Step title="Review proration">
    For billing-item or cycle changes, choose the appropriate proration behavior: **Prorate the difference**, **No proration**, or **Prorate and invoice now**. These settings can change the customer's next invoice or charge them now.
  </Step>

  <Step title="Save">
    Click **Save changes** and review the updated subscription. Check related invoices when your changes create a charge or adjustment.
  </Step>
</Steps>

<Note>
  Selecting a coupon here changes this subscription's billing. Manage school checkout discount rules separately in [Discounts](/finance/discounts). A subscription's explicit payment method takes precedence over the customer's default.
</Note>

## Cancel or keep a subscription

Click **Cancel subscription…**. By default, cancellation takes effect at the end of the current period. Select **Cancel immediately instead of at the end of the current period** if billing should end now, then click **Confirm cancellation**.

For a subscription with cancellation scheduled, **Don't cancel** removes the pending cancellation. It does not restart a subscription that is already canceled.

Cancellation stops future billing according to the option you select. It does not refund a payment automatically; use [Transactions & refunds](/finance/transactions) for that separate action.

## Related views

Use [Enrollments](/finance/enrollments) to review which student or participant a purchase covers and its checkout forms. Use [Invoicing](/finance/invoicing) to manage custom invoice schedules and outstanding invoices. Customers review their purchases from **Payments** in their profiles.